Plinko Malaysia Terms & Conditions – Official Platform Rules for All Players

Welcome to Plinko Malaysia. This document contains the Terms and Conditions ("Terms") governing use of our online gambling platform, accessible at plinko-bangla.com. These Terms constitute a legally binding agreement between you ("Player") and Plinko ("Company", "we", "us").

By registering an account, making a deposit, or using any service provided by Plinko, you explicitly agree to be bound by all provisions contained in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of these Terms.

Plinko operates as an online entertainment and gambling platform offering a wide range of games, including Sports Betting (Malaysia Super League football, EPL, badminton), Live Casino, progressive jackpots, e-sports, Table Games, and virtual sports.

To register and use Plinko, you must meet all the following eligibility requirements:

• At least 18 years at the time of registration.
• Residing in Malaysia and holding a valid Malaysian phone number.
• Never previously restricted or banned from the Plinko platform.
• Possessing full legal capacity to enter into a binding agreement.
• Not an employee, contractor, or immediate family member of a Plinko employee.

Each individual is only permitted one (1) account only. Plinko will suspend all duplicate accounts found, and any balances held in those accounts may be forfeited following investigation. Registering under another person's name or using false information is strictly prohibited.

Plinko reserves the right to request identity verification at any time, particularly when:

• You are submitting your first withdrawal request, or a withdrawal exceeding RM5,000.
• There is suspicious activity detected on your account.
• You wish to increase your deposit limit.
• Plinko is required to do so in order to comply with local laws.

Required documents may include: a copy of your identification card (MyKad), proof of current address (utility bill or bank statement), and in some cases, source of funds information. Failure to submit the required documents within the specified timeframe may result in a temporary suspension of withdrawal facilities.

All submitted documents are protected under Plinko's Privacy Policy and will not be shared with third parties without your consent, except where required by law.

Plinko supports the following local Malaysian payment methods for deposits and withdrawals:

• Digital Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (interbank & e-wallet)
• Online Banking (FPX): Maybank2u, CIMB Clicks, Public Bank, RHB, Bank Islam, and others

Deposit Limits:

• Minimum deposit: RM30 per transaction
• Standard maximum deposit: RM10,000 per day (adjustable through further verification)

Withdrawal Limits & Timeframes:

• Minimum withdrawal: RM50 per request
• Standard maximum withdrawal: RM30,000 per day
• Processing time: 1 to 24 hours depending on the method and time of request
• Withdrawals exceeding RM5,000 may require additional identity verification.

All withdrawals must be returned to the same payment method used for the deposit (in accordance with anti-money laundering principles). Plinko reserves the right to delay withdrawals for security review purposes when deemed necessary.

Plinko offers a variety of bonuses including a welcome bonus, weekly cashback, reload promotions, and a VIP programme. All bonuses are subject to the following terms:

• Each bonus comes with wagering requirements (rollover) specific to each promotion, as stated in the respective promotional terms. Please read the terms of each promotion carefully on the Promotions page.
• Bonuses may only be used by one account per player. Using multiple accounts to claim bonuses constitutes bonus abuse and may result in account suspension.
• Bonuses cannot be directly converted to cash without first fulfilling the rollover requirements.
• Plinko reserves the right to modify, suspend, or cancel any promotion with prior notice.
• Withdrawal requests made before the bonus rollover is completed will result in the bonus and any associated winnings being voided.

If Plinko determines that a player has exploited or abused any promotion through hedge betting, coordination with other players, or any other unfair method, Plinko reserves the right to void or cancel the associated winnings.

All games on the Plinko platform — including football betting, live casino, jackpot, e-sports, table games, and virtual sports — are subject to their respective game-specific rules. These rules can be found in the help section of each game.

Game results are final. In the event of a technical error or system disruption during an active game, Plinko reserves the right to:

• Voiding the round in question and returning the stake to the player.
• Restores results to their pre-interruption state where sufficient data is available.
• Settling bets based on valid records available in the system.

For Sports Betting, Plinko uses approved odds providers. Any odds changes after a bet has been confirmed will not affect that bet, except in cases of a material error (for example, odds entered incorrectly due to a significant system error).

You are fully responsible for maintaining the security of your Plinko account. This includes:

• Using a strong password (at least 8 characters, combining uppercase and lowercase letters, numbers, and symbols).
• Not sharing your login credentials with anyone, including family members.
• Log out of your account after each session, especially on shared or public devices.
• Report to Plinko support immediately if you suspect your account has been accessed without authorisation.

Plinko is not liable for any losses arising from unauthorised account access resulting from a player's own negligence in safeguarding their login credentials.

The following activities are strictly prohibited on the Plinko platform and may result in immediate account suspension, balance forfeiture, and reporting to the relevant authorities:

• Money laundering — using the Plinko platform to process funds derived from illegal activities.
• Payment fraud — using stolen, unauthorised, or illegally obtained credit cards or bank accounts.
• Bonus abuse — creating multiple accounts, sharing accounts, or coordinating with other players to exploit promotions.
• Use of bots, automated scripts, or any third-party software to gain an unfair advantage.
• Collusion between players in games such as poker or live table games.
• Hacking, cyberattacks, or any attempt to disrupt Plinko's systems.

Plinko works closely with payment providers and relevant authorities to detect and report fraudulent activity. All investigations are conducted confidentially, and we reserve the right to withhold withdrawals while an investigation is ongoing.

Plinko is fully committed to responsible gaming. We believe gambling should be a form of entertainment, not a source of financial or emotional stress. We provide the following tools for all players:

• Daily/Weekly/Monthly Deposit Limit: Set a maximum amount you can deposit within a specified period.
• Loss Limit: Set a loss limit to avoid overspending.
• Session Time Limit: Set a daily limit on your playing time.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Close your account permanently or for an extended period.

If you or someone you know is struggling with a gambling problem, we encourage you to seek professional help. Contact the Plinko support team for information on assistance resources available in Malaysia.

Plinko does not permit underage players (under 18) to use our platform under any circumstances. If you are aware of an underage player, please contact us immediately.

Betting and winning limits vary by game type and player account category. In general:

• Sports Betting: Minimum RM2; maximum varies by market and specific event.
• Slots and jackpot: Minimum RM0.10 per spin, maximum varies by game.
• Live Casino: Table limits range from RM5 to RM50,000 depending on the game type and table.
• Progressive jackpot winnings: Paid in full with no upper winnings cap (subject to identity verification for amounts exceeding RM50,000).

Plinko reserves the right to set daily maximum winnings limits and adjust betting limits based on an account's risk profile. Affected players will be notified of any changes to their betting limits.

Plinko reserves the right to suspend or close a player's account without prior notice in the following circumstances:

• Violation of any part of these Terms.
• Confirmed fraudulent activity or platform abuse.
• Requests from law enforcement agencies or relevant authorities.
• Death of the account holder (balances will be settled with the legal heir through the established process).

Players may also request voluntary account closure at any time by contacting Plinko customer support. Any remaining valid balance will be returned to the registered payment method within 5–10 business days, upon completion of standard checks.

If an account is closed due to a Terms violation, Plinko reserves the right to forfeit any active bonuses and winnings obtained through activities that breached the Terms.

Plinko provides its platform on an "as is" basis and makes no guarantee that the service will be entirely free from interruptions, errors, or vulnerabilities. Plinko is not liable for:

• Losses arising from technical disruptions, internet failures, or third-party interference beyond our control.
• Betting losses resulting from incorrect information entered by the player.
• Loss of account access resulting from a player's own negligence in maintaining login security.
• Any taxes or financial obligations that may be imposed on players in respect of their winnings under Malaysian law.

Plinko's maximum liability to any player under any circumstances is limited to the net deposit amount made by that player in the 30 days prior to the claim being raised.

All content on the Plinko platform — including logos, brand name, interface design, software code, text, graphics, and images — is the exclusive property of Plinko or our licensors. You are not permitted to:

• Copy, distribute, or modify any part of the Plinko platform without written authorisation.
• Using the Plinko name or logo for commercial or personal purposes without authorisation.
• Creating fake websites or applications that impersonate Plinko for fraudulent purposes.

Infringement of Plinko's intellectual property may result in civil and criminal legal action under applicable Malaysian law.

Plinko reserves the right to modify, update, or replace these Terms at any time. When significant changes are made, we will notify players via:

• A notice on the login page or account dashboard.
• Email to the registered address (where applicable).
• A pop-up notice upon first login after the changes take effect.

Continued use of the Plinko platform after updated Terms take effect constitutes acceptance of those changes. If you disagree with any changes, you have the right to close your account and withdraw your balance before the new Terms come into force.

The "Last Updated" date shown at the top of this document indicates when these Terms were most recently reviewed.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please reach out to the Plinko team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom-right corner of the platform.
• Email: support@plinko-bangla.com (response time: within 24 hours)
• WhatsApp: The number is available on our FAQ page.

For payment-related complaints, please provide your account number, transaction details (transaction ID, date, amount), and any relevant screenshots to help expedite the resolution process.

Our team operates in both Malay and English and is committed to resolving every complaint fairly and promptly. Plinko aims to resolve all standard complaints within 48 working hours.